Customer service and help desk platforms

Ticket systems, return handling, track-and-trace, web care tools, knowledge bases, etc.

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Customer service and help desk platforms.

1 - 24 of 24

Business » Other » Project & process management

Monday.com

Monday.com is a platform for collaboration, project management and processes.

Suitable for: B2C, B2B and Wholesalers, SMEs, Large Companies, Multinationals, Non-Profit Organizations, Government Agencies
Ecommerce platforms: Magento
Certifications: GDPR compliant
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Business » Customers and service » CRM

Freshworks CRM

Deliver optimal customer service with our easy-to-use omnichannel platform Make every customer interaction valuable, across any channel.

Suitable for: B2C, B2B and wholesalers, SMEs, Large companies, Multinationals, Non-Profit organizations
Ecommerce platforms: Magento, WooCommerce, Shopify, Shopware, Prestashop interface, bigcommerce, Salesforce commerce cloud, Spree commerce
Email marketing platforms: Mailchimp
Chat channels: Telegram, Web chat, WhatsApp
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Business » Customers and service » Customer service and help desk platforms

Zendesk

Zendesk is a customer service solution for large and enterprise companies.

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Business » Customers and service » Customer service and help desk platforms

gorgias

Gorgias is an all-in-one multi-channel customer service, customer support and live chat helpdesk platform.

Suitable for: B2C, Starter, SME, Large companies
Ecommerce platforms: Magento, WooCommerce, Shopify, bigcommerce
Email marketing platforms: klaviyo
ERP systems: Oracle NetSuite
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Business » Customers and service » CRM

CloudOfix

CloudOfix is ​​1 cloud-based platform for all customer-based applications.

Suitable for: B2C, B2B and wholesalers
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Business » Customers and service » Customer service and help desk platforms

Trengo

Handy platform that allows you to manage your entire customer service.

Suitable for: Start-up, SMEs, Large companies, Multinationals
Certifications: GDPR compliant
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Business » Customers and service » CRM

Zoho CRM

Zoho CRM empowers a global network of more than 150.000 companies in 180 countries to convert more leads, retain customers, and

Suitable for: B2C, B2B and wholesalers, Starter, SME, Large companies, Multinationals, Non-Profit organizations
Email marketing platforms: Mailchimp, ActiveCampaign, Marketo marketing automation platform
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Business » Customers and service » Customer service and help desk platforms

ProProfs Help Desk

ProProfs Help Desk is a help desk software that automates repetitive interactions, centralizes email and much more.

Suitable for: B2C, B2B and wholesalers, Starter, SME, Large companies, Multinationals
Ecommerce platforms: Salesforce commerce cloud
Email marketing platforms: Salesforce Marketing Cloud
ERP systems: Microsoft Dynamics
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Business » Customers and service » Customer service and help desk platforms

liveAgent

LiveAgent is a multi-channel all in 1 help desk software.

Free version:
Suitable for: B2C, B2B and wholesalers, Starter, SME, Large companies, Multinationals, Government agencies
Ecommerce platforms: Magento, Shopify, Prestashop interface, Salesforce commerce cloud, Mailchimp Open Commerce
Email marketing platforms: Mailchimp, Salesforce Marketing Cloud
CRM systems: Pipedrive, SalesforceCRM
Integration platforms: Zapier
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Business » Customers and service » CRM

AgileCRM

Agile CRM provides sales support, marketing automation, and customer service.

Free version:
Suitable for: B2C, Starter, SME, Large companies
Ecommerce platforms: Magento, WooCommerce, Shopify, Drupalcommerce
Email marketing platforms: SendGrid
Chat channels: Facebook, Twitter
Integration platforms: Zapier
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Business » Customers and service » Customer service and help desk platforms

JivoChat

JivoChat is an all-in-one business messenger used by teams to talk to customers from anywhere: live chat, phone, email, etc.

Free version:
Suitable for: B2C, B2B and wholesalers, Starter, SME, Large companies, Multinationals
Ecommerce platforms: Magento, WooCommerce, Shopify, OpenCart, Prestashop interface, bigcommerce, WIX, Drupalcommerce, Bitrix24, jump seller
CRM systems: Pipedrive, Zoho CRM
Integration platforms: Zapier, Make (was Integromat)
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Business » Customers and service » Outsourcing customer service

Webshop-klantenservice.nl | Outsourcing

Are you busy and do you want to outsource customer service? Our professionalism and competitive prices make us a very suitable partner!

Suitable for: B2C, B2B and wholesalers, Starter, SME
Ecommerce platforms: Magento, Commercial tools, My webshop | MyOnlineStore, WooCommerce, sitecore, CCV shop, Shopify, OpenCart, Hikashop, Shopware, CS Cart, Prestashop interface, Connecting the Dots, SAP commerce cloud, bigcommerce, WIX, cloud cart, Myshop.com, Shop page, pimcore, Miracle, My Online Fashion Store, Sana commerce cloud, VirtueMart, SuperSaaS, Drupalcommerce, X Cart, Sylius, Salesforce commerce cloud, Bitrix24, The Shop Builders, Dynamic web, Start a free webshop, NextChapter, site pack, Ecwid, sellfy, Lite card, Spryker, shop factory, Shoxl, cubecart, Shop blocks, StoreCore, lightspeed, afosto, LOGIC4, Mailchimp Open Commerce , Thirty Bees, Zen Cart, WiziShop, jump seller, pepperic, yourweb, J2store, Saleor, Propeller, Kibo, binargon, Spree commerce, Shopping Cart Elite, NetzCart, osCommerce, SITE123, Zaxaa, xt: Commerce, Square, Web.com, Shift4Shop, akinon, oxatis, Databridge
CRM systems: freshdesk
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Business » Customers and service » Customer service and help desk platforms

topdesk

TOPdesk is an Enterprise Service Management platform.

Suitable for: B2C, Large companies, Multinationals
Integration platforms: Zapier
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Business » Customers and service » Customer service and help desk platforms

Belco

Belco is a customer service system aimed at e-commerce companies.

Suitable for: SMEs, Large companies
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Business » Customers and service » Customer service and help desk platforms

helpdesk.com

helpdesk.com is Livechat's customer service and helpdesk system.

Free version:
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Business » Customers and service » Customer service and help desk platforms

freshdesk

Online shopping and yet a personal, excellent customer experience - Freshdesk's powerful helpdesk software makes it possible!

Free version:
Suitable for: B2C, B2B and wholesalers, SMEs, Large companies, Multinationals, Non-Profit organizations
Ecommerce platforms: Magento, WooCommerce, Shopify, Shopware, Prestashop interface, Spree commerce
Email marketing platforms: Mailchimp, klaviyo
CRM systems: Pipedrive, Microsoft Dynamics, freshdesk, SugarCRM, Hubspot, SalesforceCRM
Certifications: ISO 27001, GDPR Compliant
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Business » Customers and service » Customer service and help desk platforms

Jira Service Management

Empower Dev, IT Ops, and business teams to collaborate efficiently, adapt to change, and deliver great service experiences.

Free version:
Suitable for: B2C, B2B and wholesalers, Starter, SME, Large companies, Multinationals
CRM systems: Zoho CRM, Hubspot
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Business » Customers and service » Customer service and help desk platforms

Trengo

Trengo is an omnichannel communication platform that combines all your channels in 1 overview.

Suitable for: B2C, SME, Large companies, Multinationals
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Business » Customers and service » Customer service and help desk platforms

Zoho Office

Zoho Desk is a Multichannel customer service software easy to integrate with Zoho for businesses of all sizes.

Free version:
Suitable for: B2C, Starter, SME, Large companies, Multinationals
Email marketing platforms: Mailchimp
CRM systems: Pipedrive, Zoho CRM, Hubspot, SalesforceCRM
Integration platforms: Zapier
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Business » Customers and service » Customer service and help desk platforms

Knowledgebase.ai

Knowledgebase.ai is a knowledge base platform that integrates seamlessly with LiveChat.

Suitable for: Start-up, SMEs, Large companies, Multinationals
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Business » Customers and service » CRM

Hubspot

Hubspot is a complete CRM, marketing automation and customer service platform

Free version:
Suitable for: Start-up, SMEs, Large companies, Multinationals
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Business » Customers and service » CRM

Front

Front is for everything related to customer communication.

Suitable for: B2C, B2B and wholesalers, Starter, SME, Large companies, Multinationals
Ecommerce platforms: Shopify, Salesforce commerce cloud
Email marketing platforms: Salesforce Marketing Cloud
Chat channels: slack, whatsapp
Integration platforms: Zapier, Make (was Integromat), fully
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Business » Customers and service » Customer service and help desk platforms

SysAid

SysAid is a helpdesk platform that provides 1 place and dashboard to manage all your IT support.

Suitable for: B2C, Starter, SME, Large companies, Multinationals
Integration platforms: Zapier
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Business » Customers and service » Customer service and help desk platforms

Fresh service

Freshservice is an online ITSM solution.

Suitable for: B2B & Wholesalers, SMBs, Government Agencies
Integration platforms: Zapier, Tray.io
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